Privacy Policy
• What personal information is collected : We may collect the following categories and types of “Personal Information”:
Contact Information : your first and last name, mailing address, email address, and phone number.
• How personal information is used : We may use your Personal Information for the following categories of use :
• Bookings and Customer Service :
- We use your contact and payment details to process reservations, issue confirmations, manage scheduling, and answer questions about your booking.
- This helps us ensure a smooth experience before, during, and after your escape room visit.
• SMS Notifications and Promotions (TCR Compliance)
- By providing your mobile number, you consent to receive text messages related to your booking (confirmations, reminders, changes) or special offers.
- Opt-Out : Reply “STOP” at any time to unsubscribe. Standard messaging and data rates may apply.
• Marketing and Game Updates
- With your permission, we may send email or SMS messages about new rooms, upcoming promotions, or special events.
- You can opt out of these communications at any point through our unsubscribe links or by contacting us directly.
• Photo & Review Features
- We may display photos or testimonials you share (e.g., post-game group photos, reviews) on our website or social media, only with your explicit permission.
- You can withdraw consent at any time, and we’ll remove your content where reasonably feasible.
• Security and Legal Requirements
- We use basic security measures to protect our guests and staff from fraud or illegal activities.
- We may disclose personal information if required by law or for legitimate business needs (e.g., to comply with regulations or defend legal claims).
• Who personal information is shared with. Who We May Share Personal Information With.
“SMS consent is not shared with third parties for marketing purposes.”
Service Providers
- From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us.
Our Affiliates
- We may share Personal Information with businesses controlling, controlled by, or under common control with us, where such affiliates or subsidiaries are acting as our Service Provider, or where required by law.
Corporate Transactions
- If we merge, are acquired, or are sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction.
Compliance with Laws and Law Enforcement
- We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
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Created With ♥ By GAME OVER Dev. Team